TrustRadius Buyer Review: Nathan Morimitsu’s Quest for Reliable Software Reviews

Timestamps
00:00 – Introduction and Role Description
00:53 – Experience with TrustRadius
01:18 – Use of TrustRadius for Purchase Decisions
01:53 – Use of TrustRadius for Software Discovery
02:40 – Importance of Overall Score
03:30 – Importance of Content Quality
04:33 – Comparison of TrustRadius with Other Review Sites
06:07 – Trustworthiness and Accuracy of TrustRadius Content
07:01 – Avoiding Poor Software Purchases with TrustRadius
07:23 – Potential Improvements to TrustRadius
08:20 – New Features at TrustRadius
09:00 – Time and Money Saved With TrustRadius
10:00 – Frequency of TrustRadius Usage
10:50 – Interest in Hardware Reviews on TrustRadius
11:33 – Trends in Software Purchasing
13:00 – Interaction with Vendors in the Buying Process
14:00 – Conclusion

A de minimus incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement